When the item is shipped, you will be sent an email (or a message on Messenger if you opt for Messenger updates) that will contain your tracking number and a link to our customer tracking system
The currency by default is set to US Dollars and automatically changes to match your country. However, if the automatic currency changer is not working, on the header of the page by the menus you will be able to see a currency box to the right. If it says USD then click it and change it to your currency of choice.
There are multiple reasons for this:
Depending on the items ordered, the products have likely been shipped independently from one another and so will arrive at different times. The items should arrive at maximum within a week from one another. If this is not the case, please contact the team at firstname.lastname@example.org.
We are happy to receive emails from all of our current or future customers! Please feel free to contact us at email@example.com and the team will reply to you as soon as possible (usually within 24 hours).